Courses & Webinars
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Workplace Investigation Report Writing
Read more: Workplace Investigation Report WritingWriting reports is often the most time-consuming and laborious part of an investigation. If you struggle in writing reports join us to learn some ways to structure your reports, what to include in your reports…
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Credibility Assessments for Workplace Investigations
Read more: Credibility Assessments for Workplace InvestigationsGone are the days of looking at someone involved in an investigation and deciding they’re credible because of the way they dress, the way they shook your hand or how they answer questions. Credibility assessment…
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Interviewing Tip, Tricks and Techniques
Read more: Interviewing Tip, Tricks and TechniquesInterviews are one of the most important components of an investigation. This course will outline ‘what an interview is’ and explain how if differs from a ‘cross examination’ or ‘interrogation’. Instructors will discuss how courts…
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Workplace Investigation Fundamentals
Read more: Workplace Investigation FundamentalsBased around a complex and real-world scenario that is provided in advance; this course explains how to investigate from intake through to report completion. Participants will learn what an investigation is and, just importantly, what…
Professional Articles & Commentary
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The Workplace Investigation Process
Read more: The Workplace Investigation ProcessAlthough every workplace investigation involves a unique set of facts, evidence, and people, there is an overarching process or method that ought to be followed to ensure thoroughness, consistency, and reliability. While each of these…
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Workplace Investigations Interview Considerations
Read more: Workplace Investigations Interview ConsiderationsThe structure for all investigation interviews should be the same. Intake Interviews versus Investigatory Interviews For an intake interview, you are capturing information to identify the issues. For investigatory interviews, you are capturing information about the issues. There are…
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Managing Bias in Workplace Investigations
Read more: Managing Bias in Workplace InvestigationsConscious or unconscious strong feelings for or against something. Bias, thought processes The Bias Pyramid Actions Based on conclusions, actions may be taken that are inappropriate for addressing and preventing issues in the future. Conclusions…
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Gathering Information From a Source
Read more: Gathering Information From a SourceWhen you are gathering information from a source, envision yourself working through a Cycle of questions: Continuously ask the overarching, planning, and structuring questions, and conduct by actively gathering information from a selected source. The focus is…
Legal Issues
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Assessing Credibility – the Legal Standard
Read more: Assessing Credibility – the Legal StandardAs lawyers and workplace investigators, it is important that we have both the legal knowledge and skills necessary to assess credibility effectively and without bias. In Canada, the Courts have set the standard for this,…